Stripe's dispute handling leaves sellers exposed to friendly fraud

Stripe's dispute handling leaves sellers exposed to friendly fraud

Hacker News·2h·gingerlime

A developer documented how Stripe's chargeback process makes it trivial for customers to claim non-delivery or unauthorized purchases, even when transaction records clearly show otherwise. For bootstrapped SaaS operators relying on payment processing, the takeaway is grim: you can lose both the payment and the product with minimal recourse.

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